480-825-3910 / 208-985-3245 Serving Paulden & Prescott Area
    US DOT #3655430
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    Terms of Service

    Last Updated: July 11, 2026

    Please read these Terms of Service ("Terms", "Terms of Service") carefully before using the Libby's Hay and Potable Water Delivery website or scheduling a delivery service operated by Libby's Hay and Potable Water Delivery ("us", "we", or "our").

    1. Acceptance of Terms

    By accessing or using our service, you agree to be bound by these Terms. If you disagree with any part of the terms, then you may not access the service. These Terms apply to all visitors, users, and others who access or use the Service.

    2. Services Provided

    We provide bulk potable water delivery and hay delivery services to residential and agricultural properties in Yavapai County, Arizona. All deliveries are subject to scheduling availability, safe access to the delivery location, and weather conditions. We reserve the right to refuse service if delivery conditions are deemed unsafe for our vehicles or personnel.

    3. SMS & Text Messaging Terms

    By providing your phone number and opting in, you agree to receive text messages (SMS) from Libby's Hay and Potable Water Delivery regarding your delivery schedules, service updates, account notifications, and promotional offers.

    • Opt-Out: You can cancel the SMS service at any time. Just text "STOP" to the number you received the message from. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us.
    • Help: If you are experiencing issues with the messaging program you can reply with the keyword "HELP" for more assistance, or you can get help directly at 480-825-3910.
    • Carrier Liability: Carriers are not liable for delayed or undelivered messages.
    • Rates: As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency varies. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
    • Privacy: For privacy-related inquiries, please refer to our Privacy Policy. Mobile information and SMS consent will not be shared with third parties or affiliates for marketing purposes.

    4. Payment and Billing

    Payment for services is due upon delivery or as otherwise agreed upon in writing. We accept major credit cards, cash, and other approved payment methods. Prices are subject to change based on distance, quantity, and market conditions. You will be provided with a quote prior to the confirmation of your delivery.

    5. Property Access and Liability

    The customer is responsible for ensuring clear, safe, and legal access to the delivery site (e.g., storage tank, cistern, barn). We are not responsible for damage to driveways, gates, landscaping, or property resulting from the normal operation of our heavy delivery vehicles. It is the customer's responsibility to ensure their tanks or storage facilities are clean, structurally sound, and suitable for the requested service.

    6. Changes to Terms

    We reserve the right, at our sole discretion, to modify or replace these Terms at any time. By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms.

    7. Contact Us

    If you have any questions about these Terms, please contact us at 480-825-3910 or 208-985-3245.

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